Shipping policy
Thank you for shopping with JC Prime Product Picks! We are committed to delivering your order quickly, safely, and at the best possible rates.
Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order has shipped, you will receive a shipping confirmation email with tracking details.
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Processing times may be extended during sales, seasonal events, or holidays.
Order Tracking
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Once shipped, you can track your order using the tracking number sent to your email.
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If you did not receive tracking information, please contact us.
Incorrect Address
Please ensure the shipping address is correct.
We are not responsible for orders delivered to incorrect or incomplete addresses entered at checkout.
Lost / Delayed Packages
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If your package shows as delivered, but you did not receive it, please check with:
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Neighbors / Security / Reception
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Local courier office
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If still not found, contact us — we will assist in resolving the issue.
Customs & Import Taxes (International)
International orders may be subject to customs fees, import duties, and taxes, which are not included in the product price.
These charges are the buyer’s responsibility.
Contact Us
If you have any questions about shipping or need help with your order, please reach out:
📧 Email: info@jcprimeproductpicks.com