Refund policy

Return Policy Summary

• Return Window: 30 days after receiving your item.
• Condition: Item must be unused, unworn, with tags, and in original packaging.
• Proof Required: Receipt or proof of purchase.
• Contact: dev.shopifystorecreators@gmail.com before sending returns.
• Return Address: 1301 Stockwell Ave, St Cloud, FL 34771, United States.

Important Notes:

• Items returned without prior approval won’t be accepted.
• Returns may take longer for non-U.S. customers.
• Damaged, defective, or incorrect items should be reported immediately.
• Non-returnable items: Perishables, custom or personalized goods, beauty/personal care items, hazardous materials, flammable products, sale items, and gift cards.

Exchanges

Return your item first, and once accepted, purchase the replacement separately.

EU Customers

You have a 3-day cooling-off period to cancel or return orders for any reason.

Refunds

• Refunds are processed within 10 business days after approval.
• Bank processing may take additional time.
• If 15+ days have passed, contact: info@jcprimeproductpicks.com